Role: Foodbank centre volunteer

Guidance on the role of a typical Foodbank centre volunteer

Responsible to: Foodbank Operational Manager

Time commitment: approximately 3+ hours per week or as per rota

Task Description:

  • Welcome clients to the foodbank centre;
  • Receive vouchers, check validity, and prepare food parcels according to the standard packing lists
  • Make refreshments and tidy up as required during the session;
  • Offer a listening ear and signpost clients, as required, to further support, using information from the signposting folder/leaflets;
  • Ensure that clients sign the packing list when they are given their food parcel and that all vouchers and packing lists are stored securely within the bounds of data protection;
  • Check stock for imminent ‘best before’ dates;
  • Wear branded clothing and a name badge during the session; &
  • Work under the guidance of the session leader and report any health & safety or safeguarding concerns to the session supervisor.

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